This is our FAQ section, where we've tried to answer all your questions about shopping with Araa Active. We're all about transparency and making your experience delightful, so dive in and find out more!
We totally get it, sometimes things just don't work out! If you're not head over heels for your purchase, don't worry - you can return it within 30 days of receiving your order for a full refund. Just make sure your items are in their original, unworn and unwashed condition with all tags still attached. Ready to make a return? Just drop our friendly customer service team a line at firstname.lastname@example.org. They'll hook you up with a return shipping label and all the info you need to send your items back. Please note that return shipping fees are on you unless the item is defective or we goofed up with your order. For more details, check out our returns page.
We know you're eager to get this sorted out, and we're on it! Once your return arrives back at our warehouse, we'll get to work on processing it. This can take up to a week, but we promise we're doing our best to make it as speedy as possible!
Absolutely! We offer free standard shipping on all UK orders over £70. Because who doesn't love a little extra treat?
For our UK friends, we offer free standard shipping on all orders over £70. Just place your order and we'll get it shipped out within 1-3 business days. Need your new activewear ASAP? We've got you covered with expedited shipping options via Royal Mail for an additional cost. Please note that orders placed on weekends or holidays will be shipped on the next business day.
We know you're excited to receive your new activewear! Once you've placed your order, Royal Mail will send you a tracking link directly so you can follow your package's journey to your doorstep.
Yes, we do! We're currently shipping to our friends in the European Union. Unfortunately, we're not shipping to the United States at this time, but we're always looking to expand our horizons!
Yes, we do! We know how important it is to find the perfect fit, so we've created a custom sizing tool just for you. It's super accurate and easy to use - just input your details like bust, height, weight, and voila! You'll get the perfect fit for your Araa Active wear. It's like having a personal tailor right at your fingertips!
We put a lot of love and care into making sure our activewear fits you just right. We aim for all our pieces to be true to size, but keep in mind that some designs may differ due to fabric densities and design structure. But don't worry, we provide size recommendations for every product. And don't forget to check out our customer reviews for extra insights on fit and sizing!