Hey there! Thanks for choosing to shop with us at Araa Active. We're excited to get your new gear to you as soon as possible. For more information, you can check our FAQs page.
For our UK friends:
We offer free standard shipping on all orders. Yay! Just place your order and we'll get it shipped out within 1-3 business days. If you need your items extra fast, we do offer expedited shipping options for an additional cost. Please note that orders placed on weekends or holidays will be shipped on the next business day.
For our European Union friends:
We've got a treat for you too! We offer free standard shipping on all orders over £50/€60. Simply spend a little bit more and boom, the shipping's on us.
Unfortunately, at this time we do not offer shipping to the United States. Sorry about that!
We want you to absolutely love everything you order from us at Araa Active. But if for any reason you're not satisfied with your purchase, don't sweat it - you can return it within 30 days of receiving your order for a full refund. Just make sure the items are in their original, unworn and unwashed condition with all tags still attached. For details on returns, please visit our returns page.
To initiate a return, simply email our friendly customer service team at firstname.lastname@example.org. They'll provide you with a return shipping label and all the information you need to send your items back to us. Please note that return shipping fees are the responsibility of the customer unless the item is defective or we made a mistake with your order. For more details on our refund policy, you can check our refund policy page.
If you'd like to exchange an item for a different size or color, just follow the return process outlined above and place a new order for the item you'd like instead. This will ensure that you receive your new gear as soon as possible.